Speaker/Trainer, Consultant/Coach, and Author
I am all about customizing and don’t believe in a one-size-fits-all approach to anything. Selecting a speaker or trainer for your company, association meeting, conference, or convention is no exception.
When a speaker is the right fit and not only delivers but exceeds your expectations, all your effort, time, and money will not be wasted.
As a change agent, I am a powerhouse of energy, ideas, inspiration, and solutions whether I am speaking, training, consulting, coaching, or authoring books. By helping individuals understand, embrace, and become FIT Leaders, I increase employee retention, reduce a company’s healthcare costs, boost productivity, decrease absenteeism, and solidify a strong bottom line. We can no longer separate work and home life.
With over 30 years experience in corporate America as a leader and change agent, I broke records as the youngest executive in a male-dominated industry. Coupled with my 20 years expertise as a certified human behavior, motivators/driving forces, and emotional intelligence consultant, I am a powerhouse of energy, ideas, inspiration, and solutions whether I am speaking or training, consulting, coaching, or authoring books.
As a behavioral and communication expert, you’ve heard me mention it is how we go about things and how we say it that matters. Customer service is no different. In fact, I will go as far as to say how you treat your customers is more important than your product or service. Customers have options – plenty of them. It often boils down to price and customer care. [ 338 more words ]
www.lorrainebosse-smith.com/7933-2/
www.lorrainebosse-smith.com
As a behavioral and communication expert, you’ve heard me mention it is how we go about things and how we say it that matters. Customer service is no different. In fact, I will go as far as to say ...
