As a behavioral and communication expert, you’ve heard me mention it is how we go about things and how we say it that matters. Customer service is no different. In fact, I will go as far as to say how you treat your customers is more important than your product or service. Customers have options […]
When Life Knocks You Down – Fight Back!
This year held such promise in January before COVID-19 struck us all in some way or fashion. For many of us, our entire industry has been destroyed with no signs of life yet. I’ve mentioned that I have been using my extra time to digitize my scrap books, which has been like walking down memory […]
How to Find Time to Exercise
Albert Einstein is said to have quipped that the definition of insanity is doing the same thing over and over again but expecting different results. Boy, does this apply to a lot going on right now! For today, however, I am referencing it and your health because if you truly want a healthier lifestyle, you […]
Don’t Throw Out Good with the Bad
If you have been following me, you know I have been scanning my scrap books to create digital files. We had a fire come within five houses of us in June, so it was a wake-up call. I was prepared, but it got me thinking about my memories. I have all my photos saved or […]
What Your Customers Aren’t Telling You
What did you think about the newest, latest, greatest Facebook updates? To me, they made changes for change sake. At least this time, they gave me the option of keeping the old version instead of converting. Many people may have missed that and just accepted the new look whether they liked it or not. As […]
- 1
- 2
- 3
- …
- 49
- Next Page »
