I get the statement, “Don’t Sweat the Small Stuff,” but I tend to disagree with it. I believe life is made up of the little things, and we must pay attention to them. Look at the world right now: it’s off the rails! Why? Because we stopped caring about the little things, and now the […]
Why We Still Need In-person Activities
Right now, we are in uncharted territory with COVID-19. One thing I know for sure, we are designed for connection and not made to isolate. We are already seeing the psychological and mental ramifications of shelter in place, and the numbers are staggering for divorce, depression, and suicide. We must move toward interacting with one […]
If You can Define It, You can Defeat It
IF YOU CAN DEFINE IT, YOU CAN DEFEAT IT The title of my latest book is bold, and I struggled for years as to whether to title it: Defy Your Diagnosis: Overcome Any Obstacle with the FIT Life Formula. I had all the confidence in my premise and FIT Life Formula because I had lived […]
Negotiate for the Win-Win
I would like to first apologize for all the misleading guidance out in the world telling you to “take no prisoners” and go for the “kill” when negotiating. Advice such as this couldn’t be further from the truth, unless of course you don’t want long-term relationships, future business and a viable company. Negotiating is like […]
Show Your Customers You C.A.R.E.
At the foundation of everything I do is understanding human behavior. If I have said it once, I’ve said it a thousand times that one size does not fit all. Customer service is no exception. In fact, I dare to say that it is even more critical when dealing with your customer base. Everyone considers […]
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