Lorraine Bossé-Smith

Speaker/Trainer, Consultant/Coach, and Author

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You are here: Home / Archives for Sales

May 2, 2023 By Lorraine Bossé-Smith 1 Comment

Observe, Modify, and Act

We must allow room for the Holy Spirit

For my husband’s birthday, we went and saw the new movie, Air, starring Ben Affleck and Matt Damon. Affleck plays Phil Knight, founder and CEO of Nike, and Damon is Sonny Vaccaro, hired to spot and recruit up and coming athletic talent. I’m actually not a Nike fan since they have gone completely wonky socially […]

Filed Under: Blog, Business, Coaching, Executive Coaching, Leadership, Life Coaching, Motivational, Personal Development, Relationships, Sales, Spiritual Tagged With: blog, business, communication, faith, leadership, Life, personal development, relationships, spiritual, thoughts to ponder

August 2, 2022 By Lorraine Bossé-Smith 1 Comment

August 2022

The Fitness DISCovery System

Lorraine shares the importance of finding exercise that you like and how to manage the seasons of life in this month’s newsletter.

Filed Under: Business/Career, Coaching, Goals, Health & Fitness, Leadership development, Life Coaching, Motivational, Newsletter, Personal Development, Sales, Spiritual Tagged With: business, Career, communication, encouragement, exercise benefits, fitness, health, leadership, Life, newsletter, personal development, relationships, thoughts to ponder

June 7, 2022 By Lorraine Bossé-Smith 1 Comment

June 2022

Do you CARE about your customers?

YOUR HEALTH As you might know, my husband is a former commercial fisherman. He fished the Bering Seas of Alaska for 20 years, and he was one tough dude. He went days on end without sleep, and dealt with the pain of all sorts of injuries. He can attest, however, that a one-off injury is […]

Filed Under: Business/Career, Coaching, Communication, Health & Fitness, Home Life, Leadership, Life Coaching, Motivational, Newsletter, Personal, Personal Development, Relationships, Sales Tagged With: business, Career, customer service, encouragement, health, leadership, Life, newsletter, personal development, thoughts to ponder

October 6, 2021 By Lorraine Bossé-Smith Leave a Comment

Don’t Ignore the Silent Majority

Take care of your core customer

This isn’t a blog about politics but one about the voice of your customer, and they are being drowned out by the minority voices. My degree is in marketing and much of my corporate career was spent in marketing. As I watch knee-jerk reactions of major corporations, I am dumb founded. Truly, I do not […]

Filed Under: Blog, Business, Coaching, Executive Coaching, Leadership development, Relationships, Sales Tagged With: blog, business, customer service, leadership, relationships, sales

March 30, 2021 By Lorraine Bossé-Smith Leave a Comment

Creating Solutions that Get Results!

Help meet needs

Long before I had my own business, I was the person to call when you needed something. It didn’t necessarily mean I would deliver, but I knew who could. I’ve always been about helping people by bringing them together. I create solutions that get results! I recently saw the movie, Courier, with Benedict Cumberbatch where […]

Filed Under: Blog, Business/Career, Communication, Leadership, Motivational, Personal Development, Relationships, Sales Tagged With: blog, business, Career, communication, encouragement, leadership, personal development, relationships, thoughts to ponder

January 13, 2021 By Lorraine Bossé-Smith Leave a Comment

I Need Your Help

Lorraine's new book

Filed Under: Business, Personal, Relationships, Sales, Vlog Tagged With: business, Life, relationships, thoughts to ponder, vlog

December 16, 2020 By Lorraine Bossé-Smith Leave a Comment

Why You Need a Phantom Shopper

Concept One LLC

Filed Under: Business, Leadership, Sales, Vlog Tagged With: business, customer service, sales, shopping, vlog

September 22, 2020 By Lorraine Bossé-Smith Leave a Comment

Caring Can Be Your Advantage

Customers want to know you care

As a behavioral and communication expert, you’ve heard me mention it is how we go about things and how we say it that matters. Customer service is no different. In fact, I will go as far as to say how you treat your customers is more important than your product or service. Customers have options […]

Filed Under: Blog, Business, Coaching, Leadership, Personal Development, Relationships, Sales Tagged With: blog, business, customer service, leadership, relationships

August 25, 2020 By Lorraine Bossé-Smith Leave a Comment

What Your Customers Aren’t Telling You

Acceptance doesn't mean happy

What did you think about the newest, latest, greatest Facebook updates? To me, they made changes for change sake. At least this time, they gave me the option of keeping the old version instead of converting. Many people may have missed that and just accepted the new look whether they liked it or not. As […]

Filed Under: Blog, Business, Leadership, Sales Tagged With: blog, business, communication, customer service, leadership

August 18, 2020 By Lorraine Bossé-Smith Leave a Comment

Seller Beware

Put the human back in customer service

Like many, I am grateful for the technology to conduct business, hold meetings, and purchase products virtually and online. However, let us not forget it is just one channel in business commerce. I understand that COVID-19 has forced many businesses to pivot for survival, but I caution some businesses regarding putting all their eggs in […]

Filed Under: Blog, Business, Coaching, Communication, Leadership, Personal Development, Sales Tagged With: blog, business, communication, leadership, personal development, relationships, sales

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DEFY YOUR DIAGNOSIS

Overcome any Obstacle

Defy Your Diagnosis

Through her own trials, Lorraine has developed principles designed to help others overcome their obstacles and defy their diagnosis, whether medical, mental, professional, or relational.

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From the Blog

What You May Not Know About Acid Reflux

Make Time for Health

How are You Breathing?

Forgiveness is the Way

Observe, Modify, and Act

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Lorraine Bossé-Smith

57 minutes ago

Lorraine Bossé-Smith
June 2023 ... See MoreSee Less

June 2023 - Lorraine Bossé-Smith

www.lorrainebosse-smith.com

Summer is here, and staying hydrated is paramount. Lorraine offers some tips to help as well as some food for thought.
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