Miscommunication costs time, money, frustration, and it eats away at the fabric of a team. Most conflicts arise from misunderstandings that could be avoided with improved communication skills.
This program gets to the heart of the matter by outlining four distinct communication styles and how to approach each one for improved relationships, less stress, and higher productivity for all.
Never be speechless again or be at a loss for the right words. Approach difficult people with confidence and defuse challenging situations like a pro!
“Seek first to identify and understand. Then, adapt and deliver your message accordingly and watch bridges being built!”
Participants will:
- Discover their unique communication style.
- Learn how to identify other’s style quickly (in person, over phone, or via email).
- Reduce misunderstandings and conflict by applying keys to successful communication for each style.
