Speaker/Trainer, Consultant/Coach, and Author
I don’t like storms much, but mom and dad were sure glad when the monsoons finally arrived the other day. We got an inch of rain! The next day, we loaded up the camper and headed toward Greer, Arizona. We traveled once to Big Lake, and I remember it taking forever to get there, so […]
As a behavioral and communication expert, you’ve heard me mention it is how we go about things and how we say it that matters. Customer service is no different. In fact, I will go as far as to say how you treat your customers is more important than your product or service. Customers have options – plenty of them. It often boils down to price and customer care. [ 338 more words ]
www.lorrainebosse-smith.com/7933-2/
www.lorrainebosse-smith.com
As a behavioral and communication expert, you’ve heard me mention it is how we go about things and how we say it that matters. Customer service is no different. In fact, I will go as far as to say ...