I recently watched the movie, The Boy in the Stripped Pajamas, a 2008 movie based in the World War II era. It follows a German family who moves so the father can take his new post at a “farm” which is really an extinction camp. The movie is complex and shows multiple sides of the […]
Fit to Lead and Create a Winning Culture
The word culture is thrown around a lot, but my experience is that most companies have a disconnect between what they say and what they do in regards to culture. The classic case is the company who says they are hip and Generation Y friendly, yet they do not offer flexible work schedules and are […]
We Get What We Expect
The Lost Art of Conversation
This past weekend, I didn’t leave the house. I was overdue for a relaxing, restful weekend at home. Besides baking pumpkin bread, making homemade soup, painting, and wrapping Christmas gifts, I watched some movies. It has been a long time since I saw Fried Green Tomatoes, which originally released in 1991, but I settled in […]
Use Your Words & EQ
Your Kid Has Style!
I’ve been a huge fan of DISC for 30 years and have been teaching its principles for more than 20. The insights gained build bridges, not walls, and help people be the best version of themselves. I wish someone would have given me this insight when I was in grade school. It would have saved […]
What Your Customers Aren’t Telling You
What did you think about the newest, latest, greatest Facebook updates? To me, they made changes for change sake. At least this time, they gave me the option of keeping the old version instead of converting. Many people may have missed that and just accepted the new look whether they liked it or not. As […]
Seller Beware
Like many, I am grateful for the technology to conduct business, hold meetings, and purchase products virtually and online. However, let us not forget it is just one channel in business commerce. I understand that COVID-19 has forced many businesses to pivot for survival, but I caution some businesses regarding putting all their eggs in […]
How We Communicate with Customers Matters
August 2020
YOUR HEALTH Stress not only reduces our immune system, but it can also diminish our brain power. I personally need all the brain cells I can get! If you find yourself being a bit more forgetful lately, you may simply need to pay attention to brain health to combat the stress we are under. First […]
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