Lorraine Bossé-Smith

Speaker/Trainer, Consultant/Coach, and Author

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You are here: Home / Archives for communication

January 19, 2021 By Lorraine Bossé-Smith Leave a Comment

Hatred Will be Our Undoing

Love not hate

I recently watched the movie, The Boy in the Stripped Pajamas, a 2008 movie based in the World War II era. It follows a German family who moves so the father can take his new post at a “farm” which is really an extinction camp. The movie is complex and shows multiple sides of the […]

Filed Under: Blog, Communication, EQ, Home Life, Life Coaching, Personal Development, Relationships Tagged With: blog, communication, EQ, Life, parenting, relationships, stress management

December 15, 2020 By Lorraine Bossé-Smith Leave a Comment

Fit to Lead and Create a Winning Culture

Leaders need to be FIT

The word culture is thrown around a lot, but my experience is that most companies have a disconnect between what they say and what they do in regards to culture. The classic case is the company who says they are hip and Generation Y friendly, yet they do not offer flexible work schedules and are […]

Filed Under: Blog, Business/Career, Coaching, Executive Coaching, Leadership, Leadership development Tagged With: blog, business, Career, communication, leadership, personal development

November 18, 2020 By Lorraine Bossé-Smith Leave a Comment

We Get What We Expect

Relationship insights from Lorraine

Filed Under: Business/Career, Coaching, Communication, Home Life, Life Coaching, Motivational, Personal Development, Relationships, Vlog Tagged With: communication, family, Life, personal development, relationships, vlog

November 17, 2020 By Lorraine Bossé-Smith Leave a Comment

The Lost Art of Conversation

The Art of Conversation

This past weekend, I didn’t leave the house. I was overdue for a relaxing, restful weekend at home. Besides baking pumpkin bread, making homemade soup, painting, and wrapping Christmas gifts, I watched some movies. It has been a long time since I saw Fried Green Tomatoes, which originally released in 1991, but I settled in […]

Filed Under: Blog, Communication, Home Life, Life Coaching, Motivational, Personal, Personal Development, Relationships Tagged With: blog, communication, encouragement, family, Life, personal development, relationships, thoughts to ponder

November 11, 2020 By Lorraine Bossé-Smith Leave a Comment

Use Your Words & EQ

Build bridges, not walls, with Leveraging Your Communication Style

Filed Under: Business/Career, Coaching, Communication, Leadership, Life Coaching, Personal Development, Relationships, Vlog Tagged With: business, communication, leadership, Life, personal development, relationships, vlog

October 6, 2020 By Lorraine Bossé-Smith Leave a Comment

Your Kid Has Style!

Each child is unique

I’ve been a huge fan of DISC for 30 years and have been teaching its principles for more than 20. The insights gained build bridges, not walls, and help people be the best version of themselves. I wish someone would have given me this insight when I was in grade school. It would have saved […]

Filed Under: Blog, Coaching, Communication, Home Life, Personal, Relationships Tagged With: blog, children, communication, family, parenting

August 25, 2020 By Lorraine Bossé-Smith Leave a Comment

What Your Customers Aren’t Telling You

Acceptance doesn't mean happy

What did you think about the newest, latest, greatest Facebook updates? To me, they made changes for change sake. At least this time, they gave me the option of keeping the old version instead of converting. Many people may have missed that and just accepted the new look whether they liked it or not. As […]

Filed Under: Blog, Business, Leadership, Sales Tagged With: blog, business, communication, customer service, leadership

August 18, 2020 By Lorraine Bossé-Smith Leave a Comment

Seller Beware

Put the human back in customer service

Like many, I am grateful for the technology to conduct business, hold meetings, and purchase products virtually and online. However, let us not forget it is just one channel in business commerce. I understand that COVID-19 has forced many businesses to pivot for survival, but I caution some businesses regarding putting all their eggs in […]

Filed Under: Blog, Business, Coaching, Communication, Leadership, Personal Development, Sales Tagged With: blog, business, communication, leadership, personal development, relationships, sales

August 5, 2020 By Lorraine Bossé-Smith Leave a Comment

How We Communicate with Customers Matters

New communication book on Kindle

 

Filed Under: Business, Communication, Leadership, Relationships, Sales, Vlog Tagged With: business, communication, customer service, leadership, relationships, vlog

August 4, 2020 By Lorraine Bossé-Smith Leave a Comment

August 2020

Revised Kindle version

YOUR HEALTH Stress not only reduces our immune system, but it can also diminish our brain power. I personally need all the brain cells I can get! If you find yourself being a bit more forgetful lately, you may simply need to pay attention to brain health to combat the stress we are under. First […]

Filed Under: Business/Career, Coaching, Communication, EQ, Executive Coaching, Health & Fitness, Home Life, Leadership, Life Coaching, Newsletter, Personal Development, Relationships, Stress Management Tagged With: business, Career, communication, encouragement, family, health, Life, newsletter, personal development, relationships, thoughts to ponder

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From the Blog

Hatred Will be Our Undoing

How to Focus on Cost Savings in 2021

Hello 2021; Goodbye 2020

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Healthy Employees = A Healthy Company

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Lorraine Bossé-Smith

5 hours ago

Lorraine Bossé-Smith
The only thing we have control over is our own thoughts. Make them positive! #positivethinking #coaching #FITLeader ...

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