Looking for a job? Your resume is the most critical tool you have. Recruiters, human resource personnel, and hiring managers are overloaded. You literally have seconds to grab their attention. The old format of having an objective is obsolete. Get rid of it and replace it with key words that describe who you are: driven, goal-oriented, etc. This is your fast pitch/ad for why they would want to read more. If your resume is more than two pages, cut it down to two. I know this can be a painstaking process, but getting your entire work history and career on two pages is a must. This will force you to include bullet points of results, not just tasks and duties. Tie what you did to tangible outcomes (increased revenue, grew account base, etc.) and use action words. Have a thesaurus handy to prevent overusing any word such as acted, provided, etc. Be creative and spend the time to choose the right verbiage as this IS you in the selection process. Even online forms are scanning your resume for key words and phrases.
List your education, but you need not worry about years attended or GPA unless you really want to elevate that because you were a 4.0. Remove the statement, “excellent references available upon request.” That is assumed. You will either fill that out online or provide to HR at that time. Speaking of, do not use someone’s name if you haven’t asked them.
Lastly, cover letters should be targeted specifically to the job and company you are applying. I encourage you to take into account the four leadership and communication styles and ensure that you are speaking to all four so you can double your chances of success. I have a great booklet to aid you in the interview process called, Get Fit to be Hired on the Spot!